Airtel — sim card stopped

My sim card got deactivated without any prior notice. I stay in pune but my sim card is registered in valsad. So, they told it cannot be done anything in pune. My all the important details bank account, office work and other important work are registered with same number. I cannot do anything and airtel is not understanding problem and not helping me.
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I am unable to use my data services.when I open any browser it shows "the site can't be reached" please check it.However when I connect my device with any other Wi-Fi. It works normally. But when I try to use my own mobile data then the Same response comes. I had already made a complaintno

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