[Resolved] Airtel — Sim card was blocked without my permission | |||
Hi, I was using the airtel sim (+91 [protected]) from 2005 and 6 months back i have received a message that the documents were missing. When i verified with the customer care i was told to ignore the message as the documents were intact and available. But few days later my sim was blocked and i was told that they wont be able to unblock the sim as it was recycled. But recently this sim card was issued to someone. Could you please take the complaint against the airtel and provide clarity on this. This was my first sim card and all my professional, personal and financial things are tied to this number. Without this number i have struggled a lot. Regards, Varun shetty Was this information helpful? | |||
Aug 19, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Airtel Customer Care's response Dear Mr. Shetty, This is with reference to your post, dated 11 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 12, 2016 Airtel Customer Care's response Dear Mr. Shetty, This is with reference to your post, dated 11 April 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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