[Resolved] Airtel — Sim change | |||||
Hi, I have been using an airtel prepaid number for over 6 years which I bought from a local shop by giving my ID and photo. Suddenly I got an SMS saying SIM change request has been submitted which I never did and my number stopped working. When I called customer care, they informed me that the number is not under my ID but under a different person's ID. I want that number to be activated on the old SIM or give me a new sim with the same number, if required, take my correct ID and other necessary details now. How can a number be assigned to another sim without my consent. My airtel number was [protected]. Was this information helpful? | |||||
May 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 February 2017. We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
Add a Comment | |||||
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment