[Resolved] Airtel — Sim message service | |||
I have re-issued my airtel sim card day before yesterday, but the messages are not coming, as well as the *121# is also not working. Hence, I'm not able to check balance as well as the messages. So i even not able to see the otp password when I've to verify for urgent work My no. is [protected] It's really urgent, I have to pay bills and use the OTP, and for the various other account confirmation, I need the SMS services to work. Though my calling services are working and I've sufficient balance on my account too. But sms services are may be disabled. Please check Please respond ASAP Was this information helpful? | |||
Jun 28, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 20, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 19 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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