[Resolved]  Airtel — sim network problem and no service

i ajay yadav have a airtel sim card no [protected]..its from up east..now at this time i reside in up west(baraut) near delhi... when i called customer care no they told me just go to nearest airtel sevice centre and make issue a duplicate sim card with your balance nd data ...but here they did not giive such service... now tell me what to do and from where i could get duplicate im card as soon as possible.. regards, ajay yadav [protected]