[Resolved] Airtel — Sim no service

nitish bhattacharjee

from Ferokh, Kerala

Address:	Chittorgarh, Rajasthan, 312001
Website:	airtel

My mobile sim airtel no [protected] india, i am a snr min of defence employee, my sim airtel for the past five yrs was with me and working fine, suddenly on 7/7/2016 a message came in my mobile pl submit yr documents, at that time i was out of station on duty. on 9/7/2016 my sim says no service, on 10 /7/2016 i went to chittorgarh aiter dealer shyam telelinks rajasthan, deposited all necessary documents, he told me that it will take time may be one month, what will i do all my banking transaction is with that sim number [protected], more over i have data balance an talktime balance in that, how can airtel do that without giving some time fo reaction, till date no response has come from the dealer, or airtel company
nitish bhattacharjee
sainik school
Chittorgarh Rajasthan
alternate mb no [protected]

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Aug 15, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2016

Airtel Customer Care's response Dear Mr. Bhattacharjee,

This is with reference to your post dated 14 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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