Airtel — Sim not being reactivated.

Address:	New Delhi, Delhi, 110019
Website:	www.airtel.in

List of events

1. 29.03.2016- Phone was stolen around 430 pm (IST) in Athens, Greece
2. At 436 pm a call was made by my friend to block my no. The Service request no was generated.[protected]
3. Immediately on return, I visited the airtel store in Kalkaji and interacted with store incharge who told me that there has been fradulent use of my phone with a bill of Rs. 1 lakh.
4. The service request no. 68583095 was still open.

Since then I have visited the store twice, called 121 four times and written to the nodal office however there has been no response. airtel has not been able to give me details of the so called fraudulent usage as well and are not reactivating my number as well.

This is harassment of the consumer when the consumer has diligently blocked the number when it was stolen and taken all necessary steps.