Airtel — sim not detected after upgrading.

Shaunak Ghosh

from Kolkata, West Bengal

Address:	713206
Website:	www.airtel.in

I recently upgraded to an airtel 4g sim. My previous sim was also airtel 4g but i was experiencing errors in it. So i upgraded the sim. The agent came and performed all the necessary work and said that exactly after 4 hours the old sim will be deactivated and the new sim should be inserted at that time. I followed the instructions ut after inserting the new sim it only shows "emergency calls only". This incident took place 2 days before today. Please check my problem. My phone no. Is [protected].

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Airtel customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by Shaunak Ghosh I recently upgraded to an Airtel 4G SIM. My previous SIM was also Airtel 4G but I was experiencing errors in it. So I upgraded the SIM. The Agent came and performed all the necessary work and said that exactly after 4 hours the old SIM will be deactivated and the new SIM should be inserted at that time. I followed the instructions but after inserting the new SIM it only shows "Emergency Calls Only". This incident took place 2 days before today. Please check my problem. My Phone no. is [protected].