Airtel — Sim not getting activated even after 24hrs

Hi Airtel Team,
I'd like to bring to everyone's notice that i requested for an esim and it did not work. When called 121, customer care said we cannot help and visit a physical store. I visited and they did not help as well. I visited again and i had got a duplicate sim card on Sept 23, 2022 and was informed that it would be activated within 4 hours. However it is extremely disappointing to note that it has still not been activated after more than 24 hours and 4 followup visits to the physical store. The physical store guys are not giving any explanation and just trying the sim on different devices and switching on and off airplane mode and waiting for network to arrive. And when i ask them to raise official complain they reply saying its weekend and lets try on Monday again.

Also since my sim card has not yet been activated i cant dial the 121 number too and file a compliant with customer care. Request you to kindly look into it and resolve the issue at the earliest.

kindly contact me on no: [protected]
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Sep 25, 2022
Updated by SailendraR
Not working number is : [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information