Airtel — sim not on buyers name

Address:

600037

Sir, the mobile number which i have was non functioning when i tried to make a call on 7th september, on visit to your nolambur airtel office they told me that it is registered in name of someone else from kanchipuram. I have submitted my personnel details to airtel office annanagar, 3rd avenue, when i visited that office.
I informed your office in nolambur about this issue. I was told to go and verify in that office. This office i found does not function now. I want to know why and how it is registered in someone else's name. What has happened to all our old documents which we submit to your office on our visits.