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Airtel — SIM not showing Network while on International Roaming

Dear Airtel Team

I have a Airtel SIM which is associated with me last 10 years.
I have recharged with International Roaming from the day I have recharge it is not showing Network. Currently my location is Dubai.
I have called number of time to customer care and even they raised SR no. CCNOR3WST[protected] and CCNOR3WST[protected] respectively. But without giving resolution they closed the SR.
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