[Resolved]  Airtel — Sim papers not forwarded

Address:New Delhi, Delhi, 110001
Website:Airtel

My Sim papers have not been forwarded processed since last month. Suddenly my Sim was out of service. I was asked to resubmit. Then again nothing happened, no actions taken. Really really irritated. I was asked to visit airtel store again to check personally with them about the documents as the customer care apparently had done their part. Meanwhile 200 bucks already spent on travel. Not the first time airtel has disappointed me. Last time had serious issues with the landlines. Need to tell other people to stop using airtel. Pathetic customer service.
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Oct 4, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Aug 25, 2016
Kalifullah tahasin's response
Please deactivate the auto renewal msgs
Verified Support
Aug 31, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 30 August 2016 .

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 03, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 30 August 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

From yesterday our landline is not working. Can someone please look into this asap.. And solve the issue. Our landline no is[protected]. Due to this, we r not able to use our broadband too... Looking at an immediate action...
Serial no. Is [protected]
my mobile no. [protected]
On 26/08/2016 I got a massage that my internet pack for rs 299 of 1.25 gb has been renewed and rs 299 has been deducted from my balance(My Number is [protected]). There is no logic of renewing the 1.25 gb pack for one month once I have already opted one pack for same period.Refund this.
Plz stop auto renewal msgs video club.. plz deactivate the same auto renewal unnecessary msgs like video clubs celebrity videos all msgs plz stop this auto renewal msgs my balance also loss very irretate this auto renewal msgs plz kindly stop this deactivate the auto renewal msgs

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