[Resolved] Airtel — Sim suddenly deactivated | |
I am using this sim for almost a year now and i have never faced this problem. I had almost rs.70 balance in my phone and above 700 mb of internet balance. Al of a sudden i cannot call anyone, nor can i activate my data pack. 1st i thought this could have been some problem with my phone. But when i returned home and connected my phone to wifi and opened the airtel app i saw that the in place of balance it is shown as na. Normally if i run out of balance it shows zero. But this is the 1st time it is showing as na. Airtel you need to resolve this problem asap. Thank you in advance. Was this information helpful? | |
Nov 7, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 September 2016. We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively. We look forward to receive the required details. Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Oct 07, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 September 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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