Airtel — sim suspend

My no. [protected] has been port from airtel to jio last month and i paid the whole outstanding bill before poting out.
But from last 3 days i am unable to use any services in jio sim so i called the jio operator they said that you didnt pay the airtel sim bill so i called airtel operator they said your bill is paid but have to mail us at 121.[protected]@airtel.com i mailed them but no response giving by them so please take immidiate action so i can use the services.
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Airtel customer support has been notified about the posted complaint.
Jun 09, 2018
Updated by Thakur1996
sir i already said that i paid the whole bill before porting out and airtel representative write in a mail that you have due amount of above 600rs and there is no bill sending by them on my mail id or not at my home. On that time(april).
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