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[Resolved]  Airtel — slow internet connection (4g)

I am using airtel 4g almost a year now. But from last two to three weeks i am experiencing very slow internet connection even on 4g (7kb to 100kb) i tried every thing (Like changing the sim slots, remove the sim for 5 minutes and power of the device etc) to increase internet speed. I also informed airtel thru call as well as facebook post, but now it almost three days no reply from them. I called them two times, at first they tell me their is no 4g coverage in my area, i am using airtel 4g with speed 2-5mbps from almost one year. Then later that day i asked the customer care again, then they said there is issue at your site, we will inform you soon once it resolved. But now its day third no message or call from airtel. I have a datapack with 1.4gb/day for 82 days with 1 gb extra (Total 2.5gb/day), and i am not able to use that. I think only way for me is to use jio now
Complaint marked as Resolved Mar 10, 2018
Problem solved that, thanks for your help.

Complaint Status


[Mar 05, 2018] Airtel customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: ShareTweet

Comments

I am using 4g but signal in my area is not strong so i am getting 2g but i have internet and everything

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