Address: | 500090 | Website: | www.airtel.in |
Hi,
I have been using airtel broadband plan of rs 649 for 2 years with a speed of 2 Mbps. 6 months back there was a new plan offered from Airtel for rs 615 with broadband speed of 4 mbps. One of my co-residents in my apartment have been using Airtel 615 plan and they are getting 4 Mbps speed.
When I called Airtel Customer Care and asked to upgrade my plan to rs 615 plan with speed 4 Mbps, I was told that my profile is locked for 2 Mbps and my area is not feasible for 4 Mbps.
How would 4 mbps is not feasible for me and is possible for my co-resident in same apartment?
And my uncle living in Miyapur is getting 8 Mbps speed for the same plan.
If Airtel is not able to provide same speed/service for all users in different areas in same city for the same broadband plan, why are they charging same amount from all customers?
Please help me to get atleast 4mbps speed.
Regards
Sudheer Was this information helpful? |
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