[Resolved] Airtel — Sms outgoing stopped | |||
My no.[protected] in airtel. I changed my old sim card due to use in a micro sim slot on 20/10/2026. From that date onwards my sms out going is stopped. I gave complaint in the customer care over phone. Complaint ref. No. Csmnw21041746 dated 23/10/2026. Till now no action is taken. I already having a sms package in it. It is also loosen. I require that my sms out going should be immediately activate. Also the days which i loosen has to be added in my sms package. Other wise i will go to consumer court. D. Nagaraj, hod mechanical, sipt polytechnic college, sivakasi. Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 October 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 03, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 October 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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