Airtel — so called 'airtel thanks' is a torture/curse

Address:	560103
Website:	airtel.in

I have 2 airtel numbers and consolidated into single billing.
First plan change itself is not successful and took calling, visiting manually the express centre and mails to customer care, just to get it changed which ran for 2+ weeks. Once the plan got changed, i still could not use the airtel thanks, its 2 months since then with multiple followups again on customer care calls, manual visits, mails including the ones to appellate. All are just worthless and big zero. They just open new tickets each time you call and close without even informing you and the cycle and your mental pain and agony continues in discussions with dumb responses from them
They have changed plan on both my numbers to the max of inifinity, did consolidation, reconsolidating, changed the primary to secondary and vice-versa. All combinations they tried using me as a guine pig for experimentation, but these dumb folks just don't know what and how it works, that their engineers have built. Shameless, worthless people.
One of the ticket that i have track of (Others just got deleted) - sr 90699180, others just lost in infinite number of communications with these half-heads