Airtel — sports pack not active as per offer given on call

Address:Nashik, Maharashtra, 422006

Yesterday morning i have received a call from airtel dth call center with reference to india vs pakistan match. They offered me a special recharge of 715 rupees and their representative told me that if you recharge before 1.00 pm all the sports chanel will be activated, according to which i have recharged my account immediately at around 11.00 am in the morning. But still i have unable to watch any sports chanel and most importantly i have miss yesterday's india vs pakistan match.
This thing happened with me second time. Same thing was happned at the time of ipl as well.
So please look into the matter and give me my refund and what about as a unable to watch live match?
Want a strict actin on airtel dth.
I have all the evidence a call recording of their offer call. And recharge details as well.
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