Airtel — staff misbehavior

Address:

Fazilka, Punjab, 152024

Sir,
My mobile number is [protected] regularly call customer care talking but my problem not solution and not any assistance. Then may i speak to my call is permanently holding and not to received call. Then my call transfer is landline broadband transfer. Why? This is not solution to then my call transfer brodband. Pls help me. My request is quick action and confirm me.