Airtel — Still not got the recharge benefit

Address:

Indore, Madhya Pradesh

I had done recharge of Rs. 198/- at 6:30 PM on 18/03/2015 through net banking. On internet as per your tariff on the home page screen you are offering 650 MB data on the recharge of Rs. 198/-. But till 30 min after the recharge i have not got the balance. then i called to customer care no. Mr. Santosh Varma told me that "we are offering 25500 sec airtel to other mob. on recharge of 198/-. then i asked him for 25500 sec which i have not received till yet. then he cut my call. I have all the details of transaction with you, all the screen shots of your tariff which is shown on your web site. kindly suggest how to get my balance either 650 MB data or 25500 seconds.