[Resolved] Airtel — Stop my service... I am ready to pay bill... Problem unsolved and charges without informing me | |||
Hello Is there anyone who can be of any help to me? Since a long time I am requesting through email so that the issue can be solved but very sad to say that no one from Airtel has taken the courtesy to help me. The network issue is still not solved and the post paid connections charges are increased without informing me. Also additional charges for the cug connections are charged which were never informed to me. And today suddenly Airtel has stopped outgoing facility of my number. The only reason I have ketp the bills unpaid is that I first want my issues to be solved and then I will pay the bill on the same day. I have all the emails as a record and I will easily present it as proof if needed in consumer forum. Kind Regards Samir Goswami [protected] Was this information helpful? | |||
Oct 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 26, 2016 Airtel Customer Care's response Dear Mr. Goswami, This is with reference to your post dated 26 August 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 26 August 2016. We tried calling you multiple times to get additional details on your number to enable us to address your concern. However, there was no response. Since we have not heard back from you, we trust your issue has been resolved. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence | |||
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