Airtel — sub: complaint against the phone no. [protected] @ 399/- plan

I have recharged 399/- plan on 17th october. According to the plan, i should get 250 mins free every day, but for each call in a minute there is balance deduction of 1.50 rs./min. I called three times in customer care. They said from next day the plan will be working, but still, i am paying from main balance for each call.

I am not at all happy with the fake promise given from support team. Let me know if you guys can help me out else allow me to take further action.
Looking forward to talking asap.

Regards,
Anwesha chakraborty
Phone no.:[protected]