Airtel — subscription paid but not activated

Keyur Ratanghayra

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560075
Website:	wynk.in/music

I have purchased the wynk music subscription on 6th september 2018 but the subscription did not get activated. Hence, i reached out to support via chat from within the application but they just kept on iterating the same thing that they reached out to support. I also reached out to their support center via email and the same. I also asked for refund if they are unable to fix the issue due to any reason but after asking upon refund they did not even turn up. Following are the details of purchase of subscription:

Subscription no ads & downloads
App wynk music
Content provider bharti airtel limited
Date of purchase 06 september 2018
Price ₹ 299/3 months
Payment method mastercard... Cardnumber

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Airtel customer support has been notified about the posted complaint.

Oct 07, 2018

Updated by Keyur Ratanghayra I would like to have the full refund plus mental harassment charges that you guys gave it for free.