[Resolved] Airtel — Suspended my number without my permission | |||||
Respected sir, I'm havin a big issue an a big problem regarding my bill an my phone number, there is some guy in your north delhi branch (Deepak sharma) who told me to discounted some amount of mine, but he didn't do that an his now i done my full payment, he suspended my number Some o[censored]r staff were also doing same thing towards me they said. Within 24hours my phone connection will be reopen, nw it's 72 hours an above my airtel postpaid connection is still dead, don't do any type of false commitment with any of your customers, so kindly do me the reward asap, i'm facing a big problem towards your false commitment Your staff name is, deepak sharma, shruti, some other girl also, please do something regarding this, thank you Was this information helpful? | |||||
Jul 9, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 08, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 01 June 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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