[Resolved] Airtel — Suspension of mobile number with intimation | |||
This is to bring to your notice, that I possessed number [protected] from last 9 years. I am Platinum customer and having 8 Airtel numbers in my family. I took data card by the number [protected]. I paid advance of Rs. 6000 approx. in Oct 16 and service tax was pending. I also informed at 121 to discontinue this number on Dec16. But I was told later that it was to be informed at outlet from where data card purchased. Now I was raised a bill of Rs. 3000 approx. I was ready to pay service tax but why should I pay Rs. 2000 when I never used data card in the month of January 17. For that my existing mobile number has been suspended. Kindly look into the matter and resume services of my mobile. Pankaj Raj Kakkar Was this information helpful? | |||
Jun 15, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 12, 2017 Airtel Customer Care's response Dear Mr. Kakkar, This is with reference to your post, dated 12 May 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 14, 2017 Airtel Customer Care's response Dear Mr. Kakkar, This is with reference to your post, dated 12 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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