Airtel — T verification

I ported from jio to airtel after jio network take back the service i didnt receive airtel signal hence i call to the customer care from another number as her request i called from another airtel number to 59059 but there is no activation process there is only subscription ads for more than 5 minutes after that i called for customer service they asked me to meet the retailer and ask to make my network activated. For that i told before that i viewed mnp that gets activated than how i can go to the retailer immediately solve the issues from your side. But still i didnt receive any signal from airtel. My number gets no signal for two days this is very irresponsible service. My alternate number [protected]