[Resolved]  Airtel — Taking money under False pretences

HI, I would like to complaint about the distributor in Gaziabad, U.P.I have recently shifted to the place vasundhra in delhi ncr as i am a working professional i require bb i thought to contact airtel about the bb connection.they told me that they can send a man out to check about the availability of the bb the man visited my property and he confirmed that yes bb is avialiable and askedfor a 1000 rupee install fee which i have provided to the person in cash.he gave me a copy of that form and went stating that he with in 3 dyas your bb would be installed within 3 days .it has been 7 days no response when i call that person he told me to contact the distributor and when i called the distributor he rudely told me that bb is not available i asked him to be polite as i m the customer and i asked him how can he talk to me like this and he rudely replied we can talk to you like this. when i asked the dealer that i would file a complaint in consumer Forum he said you can for sure do that also he was rude once again . Iwork from home and it is really very annoying why i would face loss becuase of airtel. I would kindly request you to take action . I m harsh it and my number is [protected].
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Aug 14, 2020
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