Airtel — talktime not received using my airtel app

Address:

Mumbai City, Maharashtra, 400008

After calling on 198, i explained them that i recharge through my airtel app best offers talk time rs 100 which clearly mentioned "talktime of rs 100. Exclusive offer on my airel app &airtel.in".

What i see i paid airtel for that. If there is an it issue and airtel app is not showing updated information this is not customer ends problem.

The guy argued and told me to check on *121*51#. If that would be the case than why should i use my airtel app.

Please look into this issue and credit 100 rs talktime on[protected].