[Resolved] Airtel — Technical fraud by airtel 4g home wifi | |||
I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours. After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office. Highly disappointed with airtel. Was this information helpful? | |||
Apr 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 13, 2017 Airtel Customer Care's response Dear Karan, This is with reference to your post, dated 13 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 22, 2017 Airtel Customer Care's response Dear Karan, This is with reference to your post dated 13 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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