Airtel — tele verification services not working - 59059

Address:

122001

Dear airtel team,

On good faith and my past experience, i decided to change my airtel cccp number ([protected]) to postpaid number on my name and necessary documentation was done. Did received sms that address verification has been completed.

To my nightmare, to previous sim was deactivated first and my new sim is not working for past 4 days. I attempted calling 59059 numerous times for past 4 days but it automatically gets disconnected. I sent many sms as status (Mobile no) to 121 & [protected] but it never reverts.

Called up call centre and asked them to register complaint and they explained that it may take another 24 hours. It doe snot works again.

You people have mad my life miserable since i am unable to do nay online transaction (Financial / non financial) since the no is attached everywhere. Thanks for my business loss since that no i am carrying for last 3 years and is with every customer of mine and nobody is able to reach me.

Its the worst and pathetic way of working. If airtel infra is not good and supportive, why the hell you advertise everywhere that you each every nuk and corner of the country.

Atleast let me know if i can port my number to some other operator at this stage since i am clueless and your 121 services calls my number as not correct and disconnects. Horrible.

Regards

Sundepe
[protected]