[Resolved] Airtel Telecom — Money not refunded | |||||
My transaction no[protected] and[protected] has failed but money deducted. Almost a month passed but money not refunded. Customer care executives also cannot help me out. Need to know when money will be refunded or not. My earlier complaint no. PR[protected] and PR[protected] regarding same issue has been closed without redressal. Pathetic experience from greivance team as they cannot track the transaction id also. Was this information helpful? | |||||
Mar 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 February 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Feb 10, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 February 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.
Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.
Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.