[Resolved]  Airtel — Telecoms services

Address:500032
Website:hyderabad

Date of Incident : 08/05/2016 Please note that I have first recharged my airtel prepaid mobile [protected] with Rs 178 for 2G recharge data pack. Amount got deducted from my HDFC account( I used NET BANKING). But I did not get a confirmation that the recharge has been successfully done and page was not geeting loaded. I waited for 15 minutes. Then I tried again doing same recharge, it got successfully recharged and I got confirmation also for the same. After few seconds the first recharge has also got confirmed. Now my concern is that both the recharge are for data Pack. Please if you could refund the second recharge of Rs 178 or you could do the Talk time recharge of Rs 178. It would be really very appreciable. Your customer support number is always busy, and when i spoke to customer representative he said we cannot refund or convert to talk time.So I am writing you this mail. Thanking you in an anticipation. Regards, Jaksani vinod kumar.
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Aug 13, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Mr. Guptha,

This is with reference to your post dated 9 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Complaint comments 

Comments

What's the most frustrating part is seeing airtel adds on 4g by giving full signal adds.
Worst signal in my area and most of the times zero
Hi, please send the call list data of [protected] by today from jan-16 to may-16.
send to mail id [protected]@gmail.com
Unable to send messages even though i have the message balance
[protected] caller call me every day when i told hello he didnt answer my brother call him he use badwords please do apropriate action
Sorry to say that Airtel Services are very poor as they charge so high from other, but on service part they are poorest...

Contact no [protected]
Dear sir/madam

pls solve network connectivy lost in village.

mya village name - rohina, ta - pardi, dist- valsad
The airtel signal is very poor or zero to me and to my friends also.
This is the second time when no response is received from the customer care. There no signal in my TV screed and I am constantly trying to contact customer care but even after ringing for more than 5 minutes no executive nor any office is picking up my phone calls.

It is the worst service I ever seen!!!
This is to inform you that i Anjani kumar ojha no.[protected]. i am not able to acces 121 & *121# service and message service. i have complaint 2 times in customer care they given me time more than 2 times. please solve my problem . dont force me to take strict action .
Respected Manager,
I, Dola Bandyopadhyay, a fixedline broadband customer of Airtel, want to disconnect the service. My fixedline number is- [protected]. I have paid my dues on 24.03.2016. Please disconnect the service as soon as possible.

With Regards
Dola Bandyopadhyay
Network is not working from yesterday
Sir i missed my cell phone on 02-03-16 with airtel sim no: [protected] kindly block my sim card untill get same number.
Dear sir network promlam 20 days tft01 tondi Fatehpur utter Pradesh India 284206
I have lost my sim card, please let me know the procedure to get the new sim card with same mobile no.
On 27/2 /2016 i have lost my cellphone in burdwan town.phone no is [protected]
Two airtel numbers [protected] & [protected] are not working from today evening. Please do some thing.
Received call from number [protected] using all abusive language
Please help me sir serial number [protected]

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