Airtel — Termination request for my 4g post paid dongle connection - number. Its not getting terminated after many request

Address:

Bangalore, Karnataka, 560076

Hi,

Please Terminate my 4G post paid dongle connection with immediate effect and let me know how much due i have to pay for the dis-connection.

Reason for disconnection:This was my company connection which i got from my previous company & as i am no longer in the company i want to terminate this connection immediately.

I had raised another request for connection termination around 45 days ago after which i got a call from the relationship manager.He was not at all ready to terminate the connection and giving me various alternative which i didn't agree.Finally i salted for converting the postpaid connection to Prepaid connection as per him.He told me to go to the nearest branch and apply for the change.I went to the Infosys campus, electronic city phase 2 outlet, Bangalore and submitted the papers and paid for new sim card.As per them they told me it will be done within two working days.

After one week when i didn't get any reply from them i went back to that outlet for update they told me this cannot be converted.This is very frustrating i went for this change to postpaid as per relationship manager confirmation only and after doing all paper work, submitting documents & getting new sim card i was told this is not possible.What kind of service is that & my bill still continues to generate.

I have all the documents and proof collected from the concerned airtel outlet & if you don't terminate the connection immediately i will be forced to lodge a complaint against this harassment in consumer court and will also not be paying a single rupee from next month as after numerous request also you are not closing the connection.

Thanks,
Rajdeep