[Resolved] Airtel — The data services stopped for two days on [protected]

Bilas12

from Agra, Uttar Pradesh

Address:

742101

I have recharged with 345 on 27 march 2017. But from 01 apr till date the data services stopped in my mob no. I contacted customer care for complaint but they refused to take the complaint. They are mr laltu ghosh, mr dubey, mr budhdhadeb barai, they just told it is technical fault we can't do anything. You just tell me why should i compromise two days data service? As i paid 345 for 28 days. You just increase my validation time for another two days. Otherwise i will go for nother option

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May 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Airtel Customer Care's response Dear Bilas,

This is with reference to your post, dated 3 April 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Apr 06, 2017

Airtel Customer Care's response Dear Bilas,

This is with reference to your post dated 03 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd