[Resolved] Airtel — The most extremely bad service. | |||||
I purchased an airtel 4g connection in june.it worked fine for some time and suddenly it kept disconnecting frequently since July. I registered a complaint and it was supposed to be resolved in 48 hrs.After 48 hrs the status says resolved but no one came to site or even spoke to me. I re called the customer care and they said they will lodge a fresh complaint again under priority. This continued for months and now we are in December . I kept hoping that one day they will resolve my issue and kept paying. Then starts the maintenance periods.twice a month they are under maintenance for 4 to 8 hrs without informing us that a maintenance is scheduled.The worst part is that even though the internet went down some how my GB s were getting used up. Since july i have been mailing them and nothing. Finally i told them that i will not pay this months bill if my issue is not resolved. I guess they have a lot of money as they do not care and they barred my connection. All in all internet is for more productivity while if you take airtel the only thing produced are telephone bills to call them up frequently. BY FAR THE WORST SERVICE EVER Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
All this we want ti resolve your concern is just fake.
The service guys were supposed to come within 24 hrs 5 months ago also.
Yes but they are very nice in follow up to collect the money.They will call you 2 times an hour. But service nothing .
The service guys were supposed to come within 24 hrs 5 months ago also.
Yes but they are very nice in follow up to collect the money.They will call you 2 times an hour. But service nothing .
All this we want ti resolve your concern is just fake.
The service guys were supposed to come within 24 hrs 5 months ago also.
Yes but they are very nice in follow up to collect the money.They will call you 2 times an hour. But service nothing .
The service guys were supposed to come within 24 hrs 5 months ago also.
Yes but they are very nice in follow up to collect the money.They will call you 2 times an hour. But service nothing .
Dear Customer,
This is with reference to your post dated 5 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 5 December 2015.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 5 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd