[Resolved]  Airtel — the most trustworthy network

Address:

110052

By mistake my old mother recharged her #[protected] twice with a duped money making scheme of airtel which says unlimited local and std calls and 1gb day and night data for 28days. The minute she figured that her bank account has been debited twice for the recharge she called the customer care and an executive told her that the plan has been recharged till aug 24 and not july 26. She was assured. Now the plan is valid but only for calling and no data has been credited till august, which is cheating. Not only this they claim to give you only 3000minutes of data in a month under this scheme but do not highlight it anywhere except for digging deep into the so called terms and conditions, or calling their useless customer uncare service. Not just this the limit to the calling per day under the so called unlimted banner is only 5hrs in a day and the calls get barred or starts getting deducted from the main account balance. I ask if once the call was made for 5hrs in a day and rest of the days is not even 10minutes at time, or what if the 3000minutes are no used in one month... Why this fraud and cheating. Just a lie network or fake for being so called transparent.