Airtel — they issue fraud sim card

Address:

Thane, Maharashtra

Airtel dealer come and selling sim card and he said lot of offers are there but the sim card price is rs.800. He gave the sim card and tomorrow it will activate but still now it was not activate. I want to know how how he get the sim card. Airtel dealers are give the sim card and misbehave the customers. Also i give complaints on airtel customer care on 14.10.2017 but still no response. Complaint no po[protected]. Now i am check the complaint status they closed the file. How they do that so take action for them