[Resolved]  Airtel — threatening

Address:New Delhi, Delhi

Hi Sir/Mam Today morning at 10:38am 04/04/2014 a guy name Sandeep from Airtel called me and even he called my friends and relatives threatening and saying that you will receive a Parcel and make sure that you open it at 4o'clock evening today and you will get to know what you will see, and he even said that I will be sending 10people to your house and if we see you there we will hammer you badly and even who ever is in the house will also get hammered which means my mother my sister will also get hammered and he says that I do not care what happnes to them. And he says that I will make sure that you will end up in jail and will make sure that you will never come out from jail. Is this what the company called AIRTEL threatens they customers. As it was Airedale's fault that they did not help me out. Every month I used to get a bill of 6000/- where my limit was only 2000/-. And when I called them they are never helpfull. Please I request you to take a serious action with them. If this does not stop AIRTEL then you people are forcing me to file an FIR against your company for the way you people are threatening me illeagly.
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Jan 14, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2014
Airtel Customer Care's response
Dear Mr. Dcruze,

This is with reference to your post dated 04 April 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Mr. Dcruze,

This is with reference to your post dated 04 Apr. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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