[Resolved] Airtel — Totally fraud company | |||||
Hi I checked roaming pack on airtel coustomer care no and i got a message from airtel that recharge with rs 75 and get benefit with free roaming for 30 days. And when i recharge with this amount i got a message that you recharged with 75 you call enjoy local call at 30p/s which already i was having this call rate. When i called coustomer care then they give excuse that you ll get this benifit only when you ll recharge by your own. And when i asked them if this was the terms and condition then why you guys have not mentioned over there in message then they replied that we cant help you in this. I asked them if this type of fraud you people will play with customers then please request my no for mnp. And they answered that sir ofcourse its your choice you can go for it and disconnected my call. Was this information helpful? | |||||
May 14, 2016 Complaint marked as Resolved Company has resolved my problem, hope so they ll not repeat it again Airtel customer support has been notified about the posted complaint. Verified Support May 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 May 2016. Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Buyed pack for local at 1 paise second at rs 7 for seven days and std pack at 30 paise minut for 8 rs for seven days. Operater cuts pack amount from my ac but always when i call local or std many times they cut at 2paise sec kabhi 1 paise sec kabhi std ka 1 rs kabhi 2 ke dar se.
1 bar mere mobile par maine spacial offer chaqe kiya to bataya 28 rs me 56 din ka pack milega. Pack buy kiya to keval 14 din ka mila.
Agar co sahi hai to mujhe mere 2 mahine ka ditail bill uplabdh karaye. Mai airtel ko consumer foram me le jakar logo ko airtel ki sachhai batana chahta hu. Mera no hai [protected]