Airtel — tower working only electricity

Address:

Sitapur, Uttar Pradesh, 261201

My location is deokalia biswan sitapur up, now a days there are 2 networks are avilable one is bsnl and 2nd is airtel but both network working from single tower now a days network only avilable during electricity. Rest time network not avilable. When we asked to respective person he told that he is not getting desial for generator, he told that his officer’s says that please do not active tower with generator its work during electricity. So pls resolve this issue, public many issues.