[Resolved] Airtel — transaction unsuccessful and money not refunded | |||||
I attempt to recharge internet pack of inr259 with txn id:[protected] to my airtel prepaid number on[protected] using debit card. Recharge was unsuccessful for which money deducted from my account. I reported it customer care, they insisted to wait for 10 working i. E., till[protected]. I didn't get my money refunded till now. Please look in to the issue and refund my money as soon as possible. Was this information helpful? | |||||
Aug 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 Airtel Customer Care's response Dear Ms. Kiran, This is with reference to your post, dated 23 July 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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You could call me to [protected] or [protected]. call me any time around 11.00 am to 5.30 pm.
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