[Resolved]  Airtel — Treating prepaid customers as cattle

Address:Chennai, Tamil Nadu, 600100

Airtel - very disappointed customer services. Good bye airtel. Wait for my case for the time i have wasted for you guys and for the frustration caused by you. It's been more than 20 days no one cares about prepaid customers recharge. I have recharged my number more than 10 times with 349. It failed everytime. But one time i was able to recharge. But the recharge pack not applied. Checked with customer care. No one has a clue where the money went. Every time they promised to give refund. But it never happened. End of the i couldn't recharge. Then why should i use airtel. Ticket number raised conrc[protected]. Is there any one cares???
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Jul 30, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2017
Airtel Customer Care's response
Dear Mr. Bajaru,

This is with reference to your post, dated 16 June 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Complaint comments 

Comments

Hi,
i have pay Rs. 2754 for airtel broad band on[protected] and they are provide me any connection or not refund my money till now.

My CAF Number: JAB[protected]
Mo. Number: [protected]

Thanks

Sushil kumar kushwaha [protected]
Village Sikaro Koraon Allahabad Pincode 212306

Dear sir,
I was complaint Before one year ago about Network Problem but still not resolve, no have any mobile tower while have a lot off customer and increasing day bye day but no have any improvement in network,
I want [protected]call history & sms history of my mobile.between 01/january /2017 to till date from amit([protected])
Hi I'm shonyule keppen. Actually I have lost my phone on 1 June in east dist on the bus, and still now I can't trace it so its my humble request to block my Sim. No. [protected] airtel

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