Airtel — Unable to access services even after paying high amount 1 year upfront payment. | |||
I have recharged my Airtel digital TV with 12 Months HD subsciption by paying Rs.6500 in March 2015. The subscription is valid till Feb 2016. But it is twice this year that the TV is showing service is deactivated due to low balance which is causing immense trouble and frustration. Attaching the reference image to show more information Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 22 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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