Airtel — unable to call toll free numbers of ap government

Address:

Btm, Bangalore, Karnataka, 560029

Hi team,

I am unable to call on tollfree numbers like
1100 /[protected], from last 3 months,
I did recharge of rs.600 unlimited pack still it is not working,
I tried with other airtel numbers also still facing the same issue.
I tried from other locations like andhra and karnataka still unable to call the same tollfree numbers.
I am able to call the same contacts from jio network,

Airtel request id: cogcl[protected]

Airtel is just asking me to wait by giving irrelevant reasons,

I need quick fix on this, this is not only the issue facing by me, even entire airtel users are facing the same issue.

Regards,
Shaik babji