[Resolved] Airtel — Unable to get number recharged and tariff not working

Jaiprakash Nagar

from Delhi, Delhi

Address:

Munger, Bihar, 721302

Dear Ms. Akanksha Singh,
I have already submitted full details of the problem earlier on 28th July. Moreover, I would like to inform you that the above mentioned problem has not been solved yet. I tried to communicate all most all the concerned persons in this regard but nobody has provided me any solution. I am not able to get my number recharged and tariff plans are not working. I has been a long time from your side saying that it was a network problem and it will take 2-3 days. Whenever I call regarding this problem, you people say that it will take 3-4 days. I am in a great problem as I have not been able to make calls for almost 20 days.

So, kindly look into the matter as soon as possible.

Regards
Jaiprakash Nagar
[protected]
[protected]

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Sep 11, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2016

Airtel Customer Care's response Dear Mr. Nagar,

This is with reference to your post dated 8 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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