[Resolved] Airtel — Unable to receive messages | |||
Hi am unable to receive messages since last Monday i.e. April 3rd 2016. I am able to send and receive calls. Even send text messages. But am unable to receive messages since last one week. I thought it to be some network problem but the other Airtel sim users in my area are not experiencing any such problem. It's been a week and there seems to be no end to it. pls do the needful at the earliest. my mobile no is [protected] Was this information helpful? | |||
Aug 18, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 11, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 April 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
2 Comments | |||
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I visited the Airtel office at hyd. They replaced my sim card stating that there was some pb with it. And they said the new sim would activate within 1/2 hr. It has been 3 hrs and the pb is not sovled, am still unable to receive message.
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