Airtel — unable to recharge airtel number from airtel website, app and even airtel store.

I am trying to recharge my phone tried with all nominees 169, 199, 249...
I am getting error in airtel app. Same when i try from website, money is deducted but no recharge and failed.
Walked to airtel store and tried recharging same behavior they are unable to recharge.
Called customer care and complaint created ticket and informed escalated. Airtel store btm branch same issue created ticket and escalated.
No response from 1week so called customer care again they created new ticket.
I escalated to applette team with all levels no help yet. It’s been 2 weeks.
I am unable to do outgoing and use my internet.
Example of complaint ticket - cponr[protected]