[Resolved] Airtel — Unable to recharge my airtel after converting from postpaid to prepaid | |
I have change my airtel #[protected] postpaid to prepaid on 19th june 2017 and after that i am not able to recharge. Airtel has become very poor in service which i never faced since years. Instead of many complains airtel customer care is not resolving the issue. I sent several mails to customer care team. They keep on asking me to try recharging online and through other modes instead of resolving the issue. I am very frustrated without having outgoing in my number. I have registered this number everywhere. Please help me to resolve this as soon as possible. Was this information helpful? | |
Aug 27, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 02, 2017 Airtel Customer Care's response Dear Susil, This is with reference to your post, dated 28 June 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |
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