[Resolved]  Airtel — Unable to recharge my no - [protected]

Address:Purulia, West Bengal, 723101
Website:Airtel.xom

Dear sir,
I would like to inform you that i am
Escalating this case to your concerned team request your intervention for service request number
Cltnm[protected] which generated by airtel and inform me it would be resolved by 27th may 2016 said by airtel team. But they fail to resolved the issue inspite of several request mail to nodal officer. Please see the below mail complain and communication.

Below mail complain to the nodal official of airtel on may 31, 2016 9:47 pm, to mail id - nodalofficer. [protected]@in. Airtel.com for

Subject: re: unable to rechage - [protected]

Ir,
With regrets inform to you that neighter any mail communication receive nor
Any one o[censored]r support team call regarding the issue before send close sms to my
Mobile.
Also same sms received where mention that network congestion.
Now today again try to do easy recharge from retailer mobile. But again
Unsuccessful transection id is - [protected].
Recharge amount rs. 175 which shows after check in best offer.

Now this is my last mail to you if this problem is not resolve by your team i
Will think for mnp or through the sim into dustbin.

I do hope my concerns will be taken care with in 48 hr, as from 1 month unable
To do recharge.
I can't wait for infinity if not solve will think ur support team & technology
Which your using worthless & backdated.
With regards,
Atanugorai
Mobile no - [protected]
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 4 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Jun 18, 2018
Updated by Atanu.gorai
it was not resolved i compel to through the sim card. Airtel now worthless company looting our money. Very very poor network.
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